Privacy Policy

Last Updated: September 6, 2026

Welcome to The Sports Madness (“we,” “us,” “our”). We operate the website https://thesportsmadness.com (the “Website”), where we offer personalized medal hangers and custom sports-themed products.

This Privacy Policy explains what information we may collect, how we use and protect it, when we may share it, and the choices and rights you may have regarding your personal information.

By using our Website, placing an order, creating an account, contacting us, or otherwise interacting with our services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our Website, and information received from third-party services that help us operate our business.

Information you provide to us

Depending on how you interact with our Website, we may collect:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and transaction details
• Product preferences and customization instructions
• Names, text, dates, numbers, team names, player names, or other information you provide for personalized products
• Images, photographs, logos, artwork, or other files you voluntarily upload for a customized product
• Messages and other information you provide when contacting customer support
• Account information if you create an account
• Any other information you voluntarily submit through forms, checkout, or other Website features

Please do not submit sensitive personal information that is not necessary to fulfill your order.

Automatically collected information

When you access or use our Website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• General geographic information derived from IP address
• Pages viewed and links clicked
• Referring website or source
• Date and time of visits
• Website usage and interaction information
• Cookies and similar technologies

We may use this information to operate the Website, improve performance, understand how visitors use the Website, prevent fraud and abuse, and maintain Website security.

2. How We Use Your Information

We may use the information we collect for purposes including:

• Processing and fulfilling your orders
• Creating and personalizing customized products
• Communicating with you regarding your order, customization, delivery, or customer service requests
• Providing customer support
• Processing payments through applicable payment service providers
• Arranging shipping and delivery
• Managing customer accounts
• Maintaining and improving our Website, products, and services
• Personalizing your shopping experience
• Detecting, preventing, and investigating fraud, abuse, unauthorized activity, or security incidents
• Sending service-related communications
• Sending promotional or marketing communications where permitted and where required, with your consent or other lawful basis
• Complying with legal, accounting, tax, regulatory, and other applicable obligations

We do not use your customization information for purposes unrelated to providing our products and services unless permitted by law or you otherwise authorize us.

3. Personalized Product Information and Uploaded Images

Because The Sports Madness offers personalized products, you may provide information such as names, team names, sports details, dates, numbers, messages, photographs, logos, or artwork.

We use this information primarily to:

• Prepare and manufacture your customized product
• Review your customization instructions
• Communicate with you about your order
• Provide customer support
• Resolve order-related issues

You are responsible for ensuring that you have the right or permission to provide any photographs, logos, artwork, names, or other materials that you upload or submit to us.

We may retain customization files for as long as reasonably necessary to complete your order, provide customer support, handle returns or replacements, maintain business records, or comply with legal obligations.

4. Payments

When you make a purchase, payment information may be processed by a third-party payment service provider.

Depending on the payment method available on our Website, these providers may collect and process payment information directly in accordance with their own privacy policies and terms.

We may receive transaction-related information such as payment status, transaction identifiers, and other information necessary to confirm and fulfill your order. We do not intend to store complete payment card numbers on our own systems unless explicitly stated otherwise.

5. Shipping and Delivery

To fulfill your order, we may share necessary information such as your name, phone number, shipping address, order details, and delivery information with shipping, courier, logistics, or fulfillment service providers.

These parties may use your information only as necessary to provide the requested services and may have their own privacy policies.

6. Cookies and Similar Technologies

Our Website may use cookies, pixels, local storage, and similar technologies.

These technologies may be used to:

• Keep products and shopping-cart information available during your session
• Remember preferences and settings
• Maintain account and login sessions
• Improve Website functionality and performance
• Understand Website traffic and usage
• Help detect fraud and security issues
• Support advertising or marketing activities where applicable

Some cookies may be placed by third-party service providers that provide functionality, analytics, security, payment, advertising, or other services.

You can control cookies through your browser settings. Disabling certain cookies may affect some Website features or functionality.

7. Comments, Reviews, and User-Submitted Content

If our Website allows visitors to leave comments, reviews, or other public content, we may collect the information submitted through those features, together with information such as IP address and browser information for security and spam-prevention purposes.

If you voluntarily publish information in a public area of the Website, that information may be visible to other users and should not be considered private.

If a third-party service is used to provide avatars, reviews, anti-spam protection, or similar functionality, that service may process relevant information according to its own privacy policy.

8. Embedded Content and Third-Party Services

Our Website may contain embedded content or links provided by third parties, such as videos, images, social media content, payment services, analytics tools, maps, advertising services, or other external services.

Embedded content from another website may behave similarly to visiting that third party’s website directly. These third parties may collect information about you, use cookies or similar technologies, and monitor your interactions with their services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

9. Google Services and Google User Data

If The Sports Madness uses Google services or Google APIs, such as Google Sign-In, Google Analytics, Google Maps, Google Workspace integrations, or other Google services, the information made available through those services may include data provided by Google or information you authorize us to access.

Where applicable, we may use Google-provided information only for the functionality for which it was collected or authorized, such as account authentication, providing requested Website features, customer support, or other services clearly disclosed to you.

We do not sell Google user data.

We do not use Google user data for advertising purposes where prohibited by Google’s applicable policies.

Where required, access to Google user data is limited to the information necessary to provide the requested functionality, and such information is handled in accordance with applicable Google API Services policies and requirements.

If our use of Google user data changes, we will update this Privacy Policy as required.

10. How We Share Information

We may share personal information with trusted third parties where reasonably necessary to operate our business and provide our products and services.

These parties may include:

• Payment processing providers
• Shipping, courier, logistics, and fulfillment providers
• Website hosting and technology providers
• Customer support and communication providers
• Security, fraud-prevention, and spam-detection providers
• Analytics and performance service providers
• Advertising or marketing service providers, where applicable
• Professional advisers, such as accountants, auditors, lawyers, or insurers
• Government authorities, regulators, or law-enforcement agencies when required or permitted by law

We do not sell your personal information as a commodity to third parties.

We may also disclose information when necessary to protect our rights, property, users, or Website, to investigate suspected fraud or abuse, or as part of a business transaction such as a merger, acquisition, financing, restructuring, or sale of assets.

11. How Long We Retain Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Complete and support your orders
• Maintain business and transaction records
• Provide customer service
• Resolve disputes
• Prevent fraud and abuse
• Comply with tax, accounting, legal, and regulatory requirements
• Enforce our agreements and protect our legal rights

The retention period may vary depending on the type of information and why we need it.

Customization files and uploaded product images may be retained for a reasonable period to support production, order history, customer service, replacement requests, or other legitimate business purposes.

12. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

13. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request restriction of certain processing
• Object to certain uses of your information
• Request a copy of certain personal information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications

These rights are subject to applicable legal exceptions and limitations.

To exercise an applicable privacy right, please contact us using the contact information provided on our Website.

14. Marketing Communications

Where permitted by law, we may send promotional communications about our products, offers, or updates.

You may unsubscribe from marketing emails by using the unsubscribe link in the relevant message or by contacting us.

Even if you opt out of marketing communications, we may continue to send non-promotional communications necessary to complete or manage your orders, account, security, or other transactions.

15. Children’s Privacy

Our Website is not intended to knowingly collect personal information directly from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in violation of applicable law, please contact us so that we can review and take appropriate action.

16. International Data Transfers

Depending on where you are located and where our service providers operate, your information may be processed or stored in countries other than your own.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

17. Your Responsibility for Submitted Content

When you submit personalized content, including names, photographs, logos, artwork, or other materials, you confirm that you have the necessary rights, permissions, or lawful basis to provide that content to us for the purpose of fulfilling your order.

You should not upload confidential or sensitive information unless it is necessary for the service you are requesting.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, legal requirements, or data practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this page periodically.

19. Contact Us

If you have questions about this Privacy Policy, our data practices, or your personal information, please contact The Sports Madness through the contact information provided on our Website:

Website: https://thesportsmadness.com

The Sports Madness

Please use the contact details published on our Website for privacy-related inquiries and requests.